Refund & Cancellation Policy
- A free 1-month trial period with a complimentary usage quota is provided to all new users. You are encouraged to evaluate the service during this period.
- If you choose a paid subscription, it will be billed in advance on a recurring basis until canceled.
- You may cancel your subscription at any time; your plan will remain active until the end of the current billing period.
- By continuing your subscription, you authorize recurring automatic billing until you cancel.
- Our payment process is conducted by our payment processor Paddle. Paddle provides customer service inquiries and handles refunds.
- You may have a statutory right to cancel your purchase within 14 days, where applicable. Refunds will be handled in accordance with Paddle’s Buyer Terms.
- Usage limits included in your plan apply only to the active billing period. Unused quotas do not roll over.
Contact Us
For any questions, contact us at hi@planosys.com.
By subscribing to Planosys, you acknowledge and accept this policy.